Essay About What A 911 Dispatcher Do.
Stress and the 911 Dispatcher Taken from Emergency Number Professional Magazine, August 2009 Written by Kim Rigden, principal consultent of KRB Consulting of Waterloo, ON, teaching 911 dispatchers and training internationally on customer service, managing 911 callers and dispatcher stress. She has been in Emergency Medical Services for 18 years.
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Category: Essay. Topic: 911 dispatcher essay. Author: Phyllis Barrera. Ormazd Chretien. Jeannine Chastain. Armand Cantin. Marco Schreiner. Uta Amsel. Petra Probst.
Dear Mr. Burdwell, I am writing to apply for the 911 Dispatcher position with the Pulaski County Emergency Department. I have over ten years of experience working in mental health and crisis management which I believe lend itself well to the kind of high-pressure work seen by a 911 Dispatcher.
A dispatcher must be able to make decisions and act on them with limited time and information in situations where there is an element of danger. He or she must be able to deal with people in a variety of emotional states, while remaining calm and professional.
I would think that a 911 dispatcher would have to possess really thick skin for some of the calls they must receive. I read it from the angle of the questions that a dispatcher asks people that are calling and I can understand that when in a frantic situation, you aren't thinking very clearly.but then you have those people that call 911 and want to argue and be irate with the caller that is.
The job of a police dispatcher is an often overlooked, but very important role within the field of law enforcement. Landing a job as a police dispatcher can be a great entry point for other work in criminology, or you can spend a full career in dispatch. In either case, working as a dispatcher is a great way to serve your community and help.